I Smile Remembering High School…

I browsed through some old high school mementos and felt a sense of nostalgia this evening. I remember being back there. There honestly weren’t many thoughts that crossed my mind of when I would enter adulthood. Most of my focus back then was on my present life: my friends, the homework, the pep rallies, the after-school activities, the cliques, the AP classes, the couples, the drama, etc. Continue reading “I Smile Remembering High School…”

Why Anger Demands UNDERSTANDING! (PERSONAL)

Originally written in Aug 2017. Re-edited for clarity.

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𝒀𝒐𝒖 𝒏𝒆𝒗𝒆𝒓 𝒓𝒆𝒂𝒍𝒍𝒚 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅 𝒂 𝒑𝒆𝒓𝒔𝒐𝒏 𝒖𝒏𝒕𝒊𝒍 𝒚𝒐𝒖 𝒄𝒐𝒏𝒔𝒊𝒅𝒆𝒓 𝒕𝒉𝒊𝒏𝒈𝒔 𝒇𝒓𝒐𝒎 𝒉𝒊𝒔 𝒑𝒐𝒊𝒏𝒕 𝒐𝒇 𝒗𝒊𝒆𝒘. ~ Atticus Finch

I’ve worked in Customer Service for over 9 years now. And no matter how many customers I’ve worked with, no matter how many job positions I’ve had, there is always one thing I’ve found necessary to succeed in this department:

You have to be open to understanding other people’s points of view. 💯

One of those jobs included being a Cashier Supervisor at a retail shore. Throughout the years, our store had its share of unique customers walk through our entrances. But one night there was this one gentleman who entered and approached a fellow cashier asking to exchange an item. 💱

As a standard response, the cashier was quick to inform the customer he could hold onto his item until he found the correct item he wanted to exchange it for. So the customer started to walk away…and suddenly without warning he turned around! 😲

He marched right back up to the cashier and demanded to speak with a manager.

Continue reading “Why Anger Demands UNDERSTANDING! (PERSONAL)”